All Systems Operational
Broadband Network   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 22, 2018

No incidents reported today.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018
Resolved - This incident has been resolved. We estimate up to 100 users may have been affected. We encourage any customers who are still offline to call our help desk on 07 577 0099.
Jun 14, 11:57 NZST
Update - Restoration is taking longer than expected. New estimated restore time is 3pm.
Jun 14, 11:09 NZST
Identified - We've identified an issue preventing 4G users from logging onto our network (no effect on 4G users already logged on) and are implementing a temporary fix now. Expect to have services operational by 11am.
Jun 14, 09:50 NZST
Investigating - We've had some customers report that their 4G Rural Broadband service is not working this morning. Our engineering team is looking into it now. Updates to follow.
Jun 14, 09:01 NZST
Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.