FullFlavour
All systems are operational

Past Incidents

18th May 2021

No incidents reported

17th May 2021

No incidents reported

16th May 2021

No incidents reported

15th May 2021

Rotorua Lakes District Ngakuru & area wireless uplink outage

We're investigating an issue with our fibre uplink to the Ngakuru & surrounding area Rural Wireless service.

  • Service restored.

    A circuit breaker tripped and service restored once the breaker was reset. We are investigating root cause for breaker tripping and will follow up accordingly.

    Customers still without service should try rebooting their equipment by powering off and on at the wall.

  • 14th May 2021

    4G Rural Broadband (RBI) Fibre cut affecting BOP rural connectivity

    A fibre cut (severely damaged cable) at the Tauranga Harbour Bridge has impacted services provided off the Te Puke, Maketu, Paengaroa and Papamoa Beach 4G Rural Broadband Initiative towers. The cut has also impacted a number of copper network users. Due to the location of the fault and health and safety reasons technicians have stated this will be a difficult and time-consuming repair. Customers who normally connect to these towers may find themselves with either degraded service (as modems are now connecting off other towers in the area with weaker signal) or complete loss of service. No ETA on the resolution at this stage, but we'll keep this status page updated.

  • Service restored.

  • 13th May 2021

    No incidents reported

    12th May 2021

    No incidents reported