Monitoring - Service has been restored, continuing to monitor the network closely.
Jun 9, 19:18 NZST

Update - Rat fade! Downer have confirmed that fibre has been affected by rat damage to the cable. Downer Technician started at around 3:00pm to commence permanent repairs to this fibre cable.
Jun 9, 15:29 NZST

Update - Downer has traced the fault 15km south of Te Aroha around Omakia near rail bridge 55. Due to fault location and health and safety concerns, access to the site has been granted from 8 AM tomorrow. Our apologies to customer's affected by slower speeds this evening, hopefully, the cable will be repaired tomorrow and normal service will then resume.
Jun 8, 19:18 NZST

Identified - Due to a fibre cut in Tauranga, customers may be experiencing slower than normal speeds on our 4G wireless network, as our network traffic is being re-routed down a different path. No ETA on restoration yet, as restoring the cut involves the railway and extended health & safety protocols.
Jun 8, 12:09 NZST