All systems are operational

Past Incidents

18th November 2022

If a fault isn't reported on this page, call 07 579 9999 or email [email protected] Some customers offline

A systems issue has caused a number of customers to go offline. Service is being gradually restored, please call our helpdesk on 075799999 if you're not back online by 6.30pm.

  • Issue resolved.

  • 17th November 2022

    No incidents reported

    16th November 2022

    Western Bay Of Plenty District Crawford Road Wireless Fault

    We're investigating a fault at the Crawford Road repeater. A technician has been dispatched, we'll update this page again once we have an update.

  • ...

  • Service restored. If you're still having problems, please power off & power on both your modem & rooftop antenna power supply. We're still having equipment issues at this repeater related to the thunderstorm damage on Saturday, so have further work to do before it's back to normal operation.

  • South Waikato District Waotu / Wiltsdown wireless services

    Services are offline due to a suspected Chorus fibre cut. A job has been raised with Chorus and any updates from Chorus will also be updated here.

  • Service restored.

  • We’ve been advised repair is only a couple of hours away so rather than put a temporary link in (which would result in slow service for an extended period of time), we’ll wait for the fibre to be repaired instead to restore service.

  • Technicians have advised that fibre cable damage has been located at 103 Arapuni St, Putaruru and the cable has cut by roading contractors while installing Armco barriers. No current ETA to fix. Full Flavour is working to move customers onto a backup wireless link and expect to have service operating by 6pm.

  • Chorus has advised fibre cut restoration is unlikely to be completed before tomorrow, so we have dispatched a technician to Waotu to switch customers over to a backup connection. The estimated time to restore service is by 5 pm.

  • 15th November 2022

    No incidents reported

    14th November 2022

    No incidents reported

    13th November 2022

    No incidents reported

    12th November 2022

    Rotorua Lakes District Ongahoro Wireless Outage

    Our fibre uplink at Rotorua has gone offline. Technician en route to investigate.

  • Services have been remotely restored.

  • Western Bay Of Plenty District Outage - Crawford Road Repeater

    Crawford Road services have been down since early Saturday morning, a technician is enroute to investigate.

  • Service restored.

  • It appears equipment has been damaged by the thunderstorm this morning. Technician will be returning to the transmitter site this afternoon with replacement equipment and we expect service to be restored by 3pm.