Observed problems with our fibre uplink at Rotorua. Technician is investigating.
We’ve put in a temporary fix and aren’t expecting another fault in the short term. However we do expect an outage on Thursday morning while we install a permanent fix.
We are expecting to have service restored by 11am. However there may be short periods of no service after this time as we replace faulty equipment.
The fault has reoccurred so we have a technician heading back to the fibre uplink to carry out investigation. Next update by 10am.
Technician has reset circuit breaker at fibre uplink, restoring services. An investigation into the cause of the fault will be carried out tomorrow.
Technician enroute to investigate fibre uplink fault, next update by 10pm.
