FullFlavour
Some systems are experiencing issues

Past Incidents

11th October 2021

South Waikato District Waotu Road Repeater Fault

One of our Waotu Road repeaters (Greens) appears to be experiencing a technical fault. A technician is scheduled to visit tomorrow morning (Tuesday) to investigate further and implement fix.

  • Full service restored to affected customers.

  • 10th October 2021

    No incidents reported

    9th October 2021

    No incidents reported

    8th October 2021

    Western Bay Of Plenty District Rural Wireless outage - Minden & Whakamarama

    We're investigating an outage to our Minden-based Rural Wireless services. Because it appears to be an equipment failure, we're unlikely to be restoring service tonight due to daytime access requirements. Next update will be by 12pm Saturday 9th October.

  • Full service restored to Minden & Whakamarama areas.

  • Affected customers are back online. We’ll update again once this service is restored to full performance, likely tomorrow.

  • Cable has tested good, unfortunately uplink hardware still not powering up. Likely a hardware replacement will be required and this won’t be achieved until Monday as our vendor will need to get a replacement to us.

  • We appear to be dealing with a faulty cable at our uplink at Tauranga CBD. Will attempt a minor repair in order to avoid a time consuming cable re-run. No ETA on restoration time yet sorry, next update before 4pm.

  • 7th October 2021

    No incidents reported

    6th October 2021

    No incidents reported

    5th October 2021

    Western Bay Of Plenty District Ohauiti & Crawford Rd Rural Wireless Outage

    We're investigating an issue with our uplink to the Ohauiti & Crawford Rd sites.

  • Resolved.

  • Our monitoring shows our wireless connections are operating again, will keep an eye on things in light of the later Powerco ETR that we were previously provided.

  • Latest ETR provided by Powerco is 7:34pm.

  • Powerco now advising of an unplanned cut in Otumoetai. ETR 5pm, we’ll keep an eye on their updates