If a fault isn't reported on this page, call 07 579 9999 or email support@fullflavour.nz
Operational
Regional Rural Wireless Network
Heavy Weather Alert
Operational
Rotorua Lakes District
Operational
South Waikato District
Operational
Taupō District
Operational
Western Bay Of Plenty District
Operational
National Broadband Services
4G Rural Broadband (RBI)
Operational
Copper Broadband
Operational
Fibre Broadband
Operational
Past Incidents
22nd November 2022
No incidents reported
21st November 2022
South Waikato DistrictWaotu / Wiltsdown rural wireless outage
Technician enroute to investigate fault.
Radio equipment failed after a power cut. Rebooted and equipment operating normally again.
20th November 2022
Western Bay Of Plenty DistrictCrawford Road Fault
Service is offline due to lightning-damaged equipment at the repeater. The technician will visit tomorrow morning to make repairs as conditions are unsafe at the moment.
Service restored.
Technician on site now. Expected restoration by 12.30pm.
Fast moving thunderstorms with heavy rainfall are causing rain fade at some of our towers. We expect service interruptions to be for a relatively short duration while the storm moves through and then service to return to normal.
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18th November 2022
If a fault isn't reported on this page, call 07 579 9999 or email support@fullflavour.nzSome customers offline
A systems issue has caused a number of customers to go offline. Service is being gradually restored, please call our helpdesk on 075799999 if you're not back online by 6.30pm.
Issue resolved.
17th November 2022
No incidents reported
16th November 2022
Western Bay Of Plenty DistrictCrawford Road Wireless Fault
We're investigating a fault at the Crawford Road repeater. A technician has been dispatched, we'll update this page again once we have an update.
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Service restored. If you're still having problems, please power off & power on both your modem & rooftop antenna power supply. We're still having equipment issues at this repeater related to the thunderstorm damage on Saturday, so have further work to do before it's back to normal operation.
South Waikato DistrictWaotu / Wiltsdown wireless services
Services are offline due to a suspected Chorus fibre cut. A job has been raised with Chorus and any updates from Chorus will also be updated here.
Service restored.
We’ve been advised repair is only a couple of hours away so rather than put a temporary link in (which would result in slow service for an extended period of time), we’ll wait for the fibre to be repaired instead to restore service.
Technicians have advised that fibre cable damage has been located at 103 Arapuni St, Putaruru and the cable has cut by roading contractors while installing Armco barriers. No current ETA to fix. Full Flavour is working to move customers onto a backup wireless link and expect to have service operating by 6pm.
Chorus has advised fibre cut restoration is unlikely to be completed before tomorrow, so we have dispatched a technician to Waotu to switch customers over to a backup connection. The estimated time to restore service is by 5 pm.
