If a fault isn't reported on this page, call 07 579 9999 or email support@fullflavour.nz
Operational
Regional Rural Wireless Network
Heavy Weather Alert
Operational
Rotorua Lakes District
Operational
South Waikato District
Operational
TaupÅ District
Operational
Western Bay Of Plenty District
Operational
National Broadband Services
4G Rural Broadband (RBI)
Operational
Copper Broadband
Operational
Fibre Broadband
Operational
Past Incidents
16th December 2022
No incidents reported
15th December 2022
No incidents reported
14th December 2022
If a fault isn't reported on this page, call 07 579 9999 or email support@fullflavour.nzNetwork outage
Some customers are without service, across fibre and copper networks. We're investigating.
Services restored.
An issue with a computer system has been fixed. Service has been restored to most customers. If your service is offline, please power your modem off at the wall for 15 minutes then power back on.
We're investigating a network issue affecting Rotorua wireless subscribers.
Services restored.
13th December 2022
No incidents reported
12th December 2022
No incidents reported
11th December 2022
No incidents reported
10th December 2022
No incidents reported
9th December 2022
Copper BroadbandRural DSL Maintenance
We're performing maintenance on our Rural DSL service. Customers may experience an outage that we expect is up to 15 minutes. We'll post updates on progress below.
Service has been restored. If you're still having problems, try powering off your modem at the wall for 15 minutes, then power back on again. If this doesn't work, please give our helpdesk a call on 07 579 9999.
We have about 50 customers unable to connect. Work is underway to resolve the problem and we're expecting to have services restored by 3pm.
Some customers remain unable to connect. We're investigating.
Work is still in progress.
If you're without service, do not reset your modem. Wait 15 minutes, then try powering your modem off and on from the wall.