We’ve experienced a fibre cut between Tauranga and Auckland, causing degraded speed. Updates to follow.
Performance problem has been mitigated with additional backup capacity gone live tonight (Tuesday 16 May).
Unfortunately, Vodafone have missed the ETA they provided us and no new ETA is available yet, except to advise jointing work is underway. Full Flavour still working on standing up additional backup capacity, hoping this will be operating in the next hour.
Vodafone has advised the ETA for fixing the fibre fault is 6pm. Full Flavour also has additional work underway at the moment to increase backup capacity.
Vodafone techs are still investigating where the fibre cut is and therefore have not got an ETA available yet. In the interim, we are getting more backup capacity added and expect to have service restored to normal tomorrow afternoon (Tuesday 16th May).
We are awaiting further details from Vodafone regarding the fibre cut. Due to the cut, we are running on a backup path with reduced capacity.
