FullFlavour
All systems are operational

Past Incidents

28th October 2025

Rotorua Lakes District Rural wireless Rotorua

Service outage throughout our Rotorua south area.

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  • Temporary outage at 5:40pm while we restart some of the equipment that was part of last nights fault

  • Services were restored overnight, however part of the Rotorua wireless network is running at lower speeds than normal due to some wind-damaged equipment. Our techs will be carrying out further remedial work today (Wednesday).

  • It appears that after some heavy weather passed through Rotorua on Tuesday evening, we lost comms with one of our key Rotorua towers. Our technicians will be responding first thing Wednesday morning to investigate and restore service. Further updates to come on this page.

    • 27th October 2025

    No incidents reported

    26th October 2025

    No incidents reported

    25th October 2025

    No incidents reported

    24th October 2025

    No incidents reported

    23rd October 2025

    Network Fault

    We're investigating a major network fault, causing issues across our service.

  • All services should now be restored. We had a critical piece of equipment fail and our technician had to swap it out for a spare in order to restore service.

  • Engineering has located the fault and are working on troubleshooting.

    • 22nd October 2025

    Rotorua Lakes District Rural wireless Reporoa outage

    Customers that are connected via our Kaimanawa (Broadlands), Opepe or Paeroa Range repeaters are offline.

  • Power restored, services back online.

  • Unison are reporting a power fault at Broadlands where Full Flavour's fibre connection for the area is located. We'll continue to monitor.

    • Rotorua Lakes District Rural wireless Rotorua outage

    Services in the Rotorua south rural area are offline due to equipment failure in Rotorua.

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  • Service self-restored, but we're planning to now proactively replace the equipment that failed earlier to prevent any future disruption.

  • Technician is getting spare equipment ready and will travel to our Rotorua site this afternoon to replace and restore services. Our ETA for service restoration is 3pm.